At Pool Covers South Africa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data in accordance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws.
2. Information We Collect
We may collect the following types of personal information when you interact with our website or contact us:
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Name and surname
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Email address
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Phone number
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Physical or delivery address
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Any additional information you voluntarily provide through forms or communication
3. How We Collect Information
Your personal information may be collected through:
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Online contact or quote request forms
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Direct communication via email or phone
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Cookies and website analytics tools (to improve user experience)
4. How We Use Your Information
We use your personal information for the following purposes:
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To respond to enquiries or provide quotes
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To process orders or service requests
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To improve our website, services, and customer experience
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To send updates, special offers, or other marketing communication (only with your consent)
5. Sharing of Information
We do not sell or rent your personal information to third parties. Your data may only be shared with:
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Service providers who assist in website hosting or email communication
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Delivery or logistics partners (only when necessary for service fulfilment)
All third-party service providers are required to handle your data securely and in compliance with privacy laws.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet can be guaranteed to be 100% secure.
7. Your Rights
You have the right to:
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Access your personal information held by us
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Request corrections or updates to your data
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Withdraw consent to receive marketing communication
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Request deletion of your information, where legally applicable
To exercise these rights, please contact us at in**@***********co.za
